When you try to update the plugin, this error will be the resultant if –
The Envato API key that was entered while you registered your license, was incorrect.
The Envato API key is revoked and no more valid.
Where to get correct / new API key?
Now, how to enter this new API key?
Login in to our support center, if not already – https://www.brainstormforce.com/open-a-ticket/
Visit Site Licenses Section – https://www.brainstormforce.com/
Click on “De-register” button.
Go to your WordPress site, where you want to update the plugin
Enter correct details (API key) and complete reiteration process.
Why did not you validate the Envato API key at the first place, when I registered?
The answer is simple – we can not. The API is generated by Envato, and we do not have any means for validating it’s accuracy.
Why do I need to enter API key?
To get updates. The plugin files are on Envato servers and when you request an updated version, Envato authenticates your purchase with the API key & your purchase code. If they are correct, Envato grants your request and shares the update files.